Privacy Policy of OurTalk AI

Last Updated: May 28, 2026

At OurTalk AI, we believe it is essential that you understand what personal information we collect, how we gather it, and the ways in which you can manage or control it. This Privacy Policy outlines our practices and is intended to help you make well-informed decisions regarding your data when you use our Services.

We do not post or publicly share any content generated by users. All materials you create through our platform remain private and are accessible only to you when you are logged into your personal account.

When you visit or interact with the OurTalk AI website – even if you are simply browsing – we may collect certain basic technical data. This can include your IP address, the type of device or browser you use, and your approximate geographic location. If you decide to register and create an account, you may also provide us with additional personal details, which are explained in more depth below.

If you ever have questions about this Privacy Policy, the data we collect, or how you can manage your settings, feel free to contact us at support@ourtalk.ai.

Definitions

"Personal Data" refers to any information that relates to a person who is identified or can be identified. This includes things like your name, email address, location, device ID, IP address, or other details that could be used (on their own or with other data) to identify you directly or indirectly. It also includes information tied to your physical, mental, economic, cultural, or social identity.

"Sensitive Personal Data" is a special category of personal data that includes more private or protected information. This may include details about your racial or ethnic background, political views, religious or philosophical beliefs, trade union membership, genetic or biometric data (when used to identify someone), health status, or information about your sexual life or orientation.

Personal Data You Share With Us

We collect personal information that you voluntarily provide to us and we also may automatically collect certain personal data through your browser/device.

This may include the following categories of data:

• Account Information: When you create an account, we collect data related to your registration. This may include your name, email address, contact details, payment method, account login information, and records of your purchases or subscription activity. Payment card information is processed by a third-party payment processor, and we do not store full payment card details on our servers.
• User Content: When you use the OurTalk AI platform, we may collect personal data that appears in the content you input, upload (such as files), or submit as feedback. This applies to anything you actively provide while using our Services.
• Communication Information: If you contact us for support or any other purpose, we may collect your name, contact details, and the content of your messages or inquiries.
• Other Information You Provide: We may also collect other data you choose to share – for example, when you respond to surveys, participate in community events, or provide verification documents to confirm your identity.
• Log Information: When you visit the website, your browser or device may automatically send us certain details. This can include your IP address, the date and time of your visit, browser type and settings, and how you use the site.
• Usage Information: We may collect data about how you use the Services, such as which features you access, the type of content you view or interact with, and what actions you take. We may also collect information like your time zone, country, access times and dates, user agent and version, type of device or computer, and your internet connection details.
• Device Information: This includes the name and type of your device, operating system, browser, and unique device identifiers. What we collect may depend on your device type and privacy settings.
• Analytics: We may use third-party analytics tools that rely on cookies or similar technologies to help us understand how people use the OurTalk AI website or application. This helps us improve performance and enhance your experience.

Use of Cookies

We may also obtain certain personal information through the use of cookies and similar technologies.

Cookies allow us to gain insight into how you interact with the OurTalk AI website or application, identify behavioral patterns, and enhance or tailor your overall experience. They also enable us to provide content and features that are more closely aligned with your interests and preferences.

We may use both session cookies and persistent cookies:

• Session cookies are temporary and only last while your browser is open. They are deleted automatically when you close your browser.
• Persistent cookies stay on your computer or device even after you close your browser. These cookies remain stored until they expire or you delete them. They can be read by the website that placed them when you return. For example, we may use persistent cookies in connection with services like Google Analytics or other analytics providers. These tools help us understand where our website visitors are coming from and how they use the OurTalk AI site.

Analytics and Third-Party Integrations

We may collaborate with third-party analytics and measurement providers, such as AppsFlyer, or other similar platforms, to assess website and application performance, monitor usage patterns, and evaluate the origin and behaviour of user traffic. These providers may use persistent cookies and similar tracking tools to collect aggregated statistics and device-level information for analytical purposes.

We also may receive certain categories of Personal Data from third-party partners (including advertising networks and analytics firms) such as Facebook (Meta), Google, Apple and others. These third parties may supply us with audience insights, advertising engagement metrics, or behavioral segmentation data, which assist us in delivering more effective advertisements and personalized content experiences.

Since the operation of third-party cookies and tracking technologies is determined by the policies of their respective providers, we strongly recommend that you review the privacy and cookie policies of any third parties whose services are integrated into our platform. These include (but are not limited to):

• AppsFlyer – https://www.appsflyer.com/legal/services-privacy-policy/

These resources outline how each provider manages cookie data, specify the retention periods for that data, and describe the options available to users for adjusting or controlling their preferences.

Marketing Communications

We may send you marketing messages if you've requested information about our Services or agreed to receive updates and promotions. You can choose to stop receiving these messages at any time.

To opt out, you may:

• Adjust your marketing preferences in your account settings; or
• Click the unsubscribe link in any marketing email we send.

If you've agreed to receive marketing text messages from us, you can unsubscribe at any time by replying with the word STOP to any message you receive from OurTalk AI.

Your Rights

Depending on your country or region of residence, you may have certain legal rights regarding your personal data.

These rights may include the ability to:

• Access your personal data and learn how we use it.
• Delete your personal data from our systems.
• Correct or update any inaccurate or incomplete data.
• Transfer your data to another service provider (also known as data portability).
• Limit how we process your data in certain situations.
• Withdraw your consent at any time, if we are processing your data based on consent.
• Object to how we process your data, including for marketing purposes.
• File a complaint with your local data protection authority.

Some of these rights can be managed directly from your OurTalk AI account settings. If you can't make changes through your account or need help, you can contact us at support@ourtalk.ai.

Disclosure of Personal Data

We share or sell your personal data only in limited situations, and only when we consider it necessary or appropriate.

We may share or sell your personal data in the following cases:

• With your consent or direction: If you give us permission or ask us to share your data, we'll do so according to your instructions.
• With service providers: We may share your data with trusted third parties who help us run the OurTalk AI platform. These may include analytics providers, hosting services, cloud infrastructure, customer support platforms, email systems, and IT providers. These companies only access your data to carry out their duties on our behalf, and they must follow our instructions. This also includes payment processing providers, which process payment transactions, subscription billing, fraud prevention, and related financial services on our behalf. A third-party processor may collect and process personal data including payment details, billing information, IP address, and transaction data in accordance with its own Privacy Policy.
• With professional advisors: We may share your data with our lawyers, accountants, auditors, or insurance providers if it's necessary to protect our business, employees, contractors, or legal interests, or to comply with laws and regulations.
• With government or law enforcement: We may disclose your data if required to do so by law, court order, subpoena, or valid request from government agencies. We may also do so in emergency situations or to protect the rights and safety of users, employees, third parties, or property.
• With our affiliates: We may share your data with companies that are part of the same corporate group as OurTalk AI (entities that own, are owned by, or are under common control with us). These affiliates will use your data in line with this Privacy Policy.
• In case of a business transfer: If OurTalk AI is involved in a merger, sale, acquisition, or transfer of business or assets, your personal data may be transferred to the new owner. In that case, this Privacy Policy will continue to apply to how your data is used.

Management, Protection, and Retention of Your Personal Data

Your California Privacy Rights

If you are a resident of California, you may have specific rights under California law regarding your personal and sensitive personal data.

These rights include the ability to:

• Request a summary of what personal or sensitive data we collect about you.
• Ask how we use, share, or sell your personal or sensitive data.
• Request that we correct or delete any personal or sensitive data we have collected about you.
• Opt out of the sale or sharing of your personal or sensitive data.
• Opt out of the use or disclosure of sensitive data for marketing or advertising purposes. This includes things like your precise location or the contents of your messages (unless we're the intended recipient).

We retain your personal or sensitive data only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law for legal, accounting, or reporting obligations.

To request access to your personal data, ask us to correct or delete it, or opt out of the sale or sharing of your information, you can contact us in one of the following ways:

Email: support@ourtalk.ai

Or by mail:

OurTalk AI Privacy Request
c/o Revision Legal, PLLC
444 Cass St., Suite D
Traverse City, MI 49684
United States of America

To protect your privacy, we may need to verify your identity before processing your request. This process may involve confirming details such as your phone number, email address, username, city, or state.

You may also appoint someone else (an "authorized agent") to make a request on your behalf. To do so, we'll need legal proof (such as a signed power of attorney) and that person may also need to answer verification questions about your account.

We will never deny you access to the Services or treat you unfairly because you exercised any of your rights under California law.

We collected the following categories of PII (A, B, D, E, and F) as defined in the California Consumer Privacy Act within the last twelve months:

Category	Examples	Collected	Period of Retention
A. Identifiers	Real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.	YES	As long as necessary to fulfill the purposes for which it is collected under this Privacy Policy or for the purposes of satisfying any legal, accounting, or reporting requirements.
B. Personal information categories listed in the California Consumer Records statute (Cal. Civ. Code § 1798.80(e))	Name, signature, address, telephone number, bank account number, credit card number, debit card number, or any other financial information.	YES	As long as necessary to fulfill the purposes for which it is collected under this Privacy Policy or for the purposes of satisfying any legal, accounting, or reporting requirements.
D. Commercial	Records of products purchased.	YES	As long as necessary to fulfill the purposes for which it is collected under this Privacy Policy or for the purposes of satisfying any legal, accounting, or reporting requirements.
E. Biometric Information	Fingerprints or footprints.	NO	N/A
F. Internet or other similar network activity	Browsing history, search history, information on a consumer's interaction with a website.	YES	As long as necessary to fulfill the purposes for which it is collected under this Privacy Policy or for the purposes of satisfying any legal, accounting, or reporting requirements.
G. Geolocation data	Physical location or movements.	NO	N/A

Contact Information

If you have any questions about this Privacy Policy, need help updating your personal information, or want to share a suggestion, you can contact our Data Protection Officer at:

TRINEXIS LTD
Email: support@ourtalk.ai

Colorado, Connecticut, and Virginia Privacy Rights

If you live in Colorado, Connecticut, or Virginia, you may have certain privacy rights under your state's law. These rights may include the ability to:

• Request details about the personal and sensitive data we collect from you.
• Ask how we use, share, or sell that data.
• Request that we correct inaccurate information or delete the personal or sensitive data we have about you.

If you would like to exercise any of these rights, you can contact us at support@ourtalk.ai. We may need to verify your identity before processing your request.

European Union (GDPR)

We participate in the IAB Europe Transparency & Consent Framework and comply with its associated policies and technical standards. In addition, we also use a private Consent Management Platform (CMP) that is registered with IAB Europe.

If we transfer or store the personal data of EU citizens outside the European Union, we follow the EU-U.S. Data Privacy Framework (DPF). This includes complying with its core principles and supplemental rules when handling your data. Our data handling practices may be subject to enforcement by the U.S. Federal Trade Commission (FTC).

As a resident of the European Union, you have certain rights under the General Data Protection Regulation (GDPR), subject to legal limitations. These rights include:

• The right to access the personal data we hold about you and request corrections.
• The right to data portability, meaning you can request your data be transferred to another provider, where technically possible.
• The right to request deletion of your data, unless we are legally required to keep it.
• The right to object to how your data is processed, for example if you believe the data is inaccurate, the processing is unlawful, or you object for personal reasons.
• The right to withdraw consent, where our processing is based on your consent.
• The right to object to marketing, including direct marketing or other types of data use based on your personal situation.
• The right to file a complaint with your local data protection authority.

To exercise any of these rights, you can contact our Data Protection Officer:

TRINEXIS LTD
Email: support@ourtalk.ai

You will not be required to pay any fee to access your personal data or to exercise your rights. However, OurTalk AI reserves the right to charge a reasonable fee if your request is clearly unfounded or excessive. To ensure the protection of your information, we may ask for verification (such as your email, username, or other identifying details) before responding. We aim to respond to all valid requests within 30 days.

For more information about your rights under the DPF, visit:

• U.S. Department of Commerce – https://www.commerce.gov/
• DPF Program Overview – https://www.dataprivacyframework.gov/s/program-overview
• List of DPF-Certified Companies – https://www.dataprivacyframework.gov/s/

If you're not satisfied with how we handle your complaint, you may also contact a neutral, third-party dispute resolution service at no cost. One option is JAMS, a U.S.-based arbitration provider: https://www.jamsadr.com/eu-us-data-privacy-framework. You are not required to use JAMS.

In certain circumstances, you may have the right to pursue binding arbitration under the DPF. We may also be held responsible if your personal data is improperly shared with a third party. Furthermore, we may be required to disclose your personal or sensitive data in response to lawful requests from public authorities, including for law enforcement or national security purposes.

Third-Party Links

Our Services may contain links to external websites, applications, or services operated by third parties. When you click on these links, such third parties may collect or share personal data about you. We do not control the content, policies, or data practices of those third-party sites. We encourage you to review their privacy policies before interacting with them.

Data Deletion Requests

If you wish to request the deletion of personal data associated with your OurTalk AI account, you can do so by submitting a request to support@ourtalk.ai.

Verification and Processing

When you submit a deletion request, we'll verify that the email address provided matches the one used to create the account. If verified, we'll send further instructions to that email address. Requests are usually completed within 30 days, and we'll keep you informed of the status by email.

If you have questions or need help during the process, feel free to contact us at support@ourtalk.ai.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or business practices. When changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you in other ways. Please check this page regularly to stay informed about how we protect your data.

Children Prohibited

Our Services are not intended for, or directed to, individuals under the age of 18. By using the OurTalk AI website or app, you confirm that you are at least 18 years old. If you are under 18, please do not use the Services or submit any personal data.

International Data Transfers

By using our Services, you agree that your personal data may be stored and processed on servers located outside of your country of residence, including in the United States, the European Union, and other countries. If you are located in Brazil, this means your data may be processed outside Brazilian territory, in accordance with this Privacy Policy. Our third-party payment processors may process and store payment-related information in jurisdictions outside your country of residence.

Contact Information

If you have any questions about this Privacy Policy, need help correcting your personal information, or have privacy-related concerns, please contact our Data Protection Officer:

TRINEXIS LTD
support@ourtalk.ai